Sunday September 05 , 2010
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SMS in insurance

What might be your challenges

  • customer acquisition and retention
  • effective communication - alert, reminders, notification - mitigating fines, late fees and penalties
  • increasing work automation, process efficiency and continuous improvement opportunities

How Gokomo can help you

Through the use of our corporate SMS service, we can increase your level of automation and service capacity - increase your professionalism, image and service -- opening up an entirely new market full of potential.

We can automate and schedule outgoing SMS alerts based on a set of pre-defined, pre-scheduled dates across geographical boundaries, across multiple timezones.

Alerts such as:

  • Payment due
  • Renewal
  • claim process updates
  • best wishes (on special occasions)
  • product update
  • service update

The Results

  • Instant appreciation by your customers
  • Reduced costs - Reduced costly lengthy phone-calls, reminder letters
  • Increases client satisfaction and loyalty.

 

 

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